We make every effort to give the best service possible to everyone who attends our practice however we are aware that things can go wrong resulting in a patient feeling that that they have a genuine cause for complaint. If so, we would like for the matter to be settled as quickly and as amicably as possible.
We request that all complaints suggestions and compliments are put in writing and emailed or handed into reception. Our email address is bexleymedicalgroup@nhs.net
We would be extremely grateful to any patient who wishes to compliment the Practice. Please go to NHS choices to do so: Give feedback or make a complaint - NHS (www.nhs.uk)
Please click here to view our complaints procedure