CQC - Statement of Purpose

We endeavour to:

• Provide an environment which is clean, safe, and conducive to high quality patient care;
• Provide urgent appointments that enable patients, as a minimum, to talk to a Clinician on the day.
• Offer patients, with long term conditions a management plan, to ensure that their reviews and medication are managed effectively;
• Ensure that all staff take part in Continuous Professional Development, ensuring we practice in accordance with national guidelines
• Ensure your prescription when already on "repeat" is ready for collection with 48 hours or where there is an issue contact you to advise of any delay;
• Respond quickly and pro-actively to any concerns you may have about the service you receive from us.
• To ensure we safeguard your medical records and we will not share any of your information held at the practice without your consent. We comply with the Data Protection Act.
• To continue to treat each patient as an individual and be sensitive to their needs without any prejudice.
• To work closely with our Patient participation Group to ensure we are responsive to our population needs. Our PPG has established the Home Alone Project, a befriending volunteer group.

The PMS services provided by our GPs are defined under the Personal Medical Services Contract.

We provide essential services for people who have health conditions from which they are expected to recover, chronic disease management and general management of terminally ill patients.

Our core services include:

• GP consultations
• Asthma clinics
• Chronic obstructive airways disease clinics
• Diabetes clinics
• Structured Medical Reviews

Our additional services include:

• Cervical cytology screening
• Child health surveillance
• Vaccinations and immunisations

Our enhanced services include:

Childhood vaccinations and immunisations

• Diabetes Management
• Prostate Cancer Injection Therapy
• Flu immunisations
• Joint injections

Our Practice also offers services including:

• Child health and development
• Dressings
• Medication review
• Mental health review
• Ring pessary replacement
• Travel advice
• Women’s health

Our Practice also provides services which are non NHS and are paid for by the patient.

These services include:

• Insurance claims forms
• Pre-employment and HGV medicals
• Vaccination certificates