UPDATE Synnovis Cyber Incide Posted or Updated on 5 Sep 2024

UPDATE Synnovis Cyber Incident 15/08/2024

Laboratory services for Bexley, Lewisham and Greenwich will return to Synnovis from the start of the working day on Thursday 15 August. Routine blood tests will now be available as well as urgent and acute. 

Bexley Health Neighbourhood Care (BHNC) are opening services this week to allow more Bexley patients to book blood tests, please call your surgery to find out availability.

This is in addition to Bexley patients being able to book blood tests via Swiftqueue at the various phlebotomy centres run by Lewisham and Greenwich NHS Trust (LGT) from Thursday 15 August. These will be available for direct bookings by patients online or via the call centre 0208 333 3217 lines open 8am-4pm Mon - Fri.

We are expecting appointments to fill quickly so please do be patient with phlebotomy services as they deal with the large backlog of patients awaiting routine blood tests. This includes if you are booking via the call centre as we expect call wait time to also increase temporarily.

 The community sites open for blood tests are:

• Queen Mary’s Hospital (8am to 6pm)
• Erith and District Hospital (8am to 2pm)
• Queen Elizabeth Hospital (8am to 6pm)
• Eltham Community Hospital (8am to 6pm)
• Waldron Health Centre (7.30am to 11am)
• Rushey Green Group Practice (7.30am to 12 noon)
• South Lewisham Health Centre (8.30am to 4.30pm)
• Sydenham Green Health Centre (8.30am to 12 noon)

Patients that are advised they need an urgent blood test and it is marked on their paperwork can continue to walk into these clinics to have blood taken. 

All other patients can book appointments via the LGT Swiftqueue system, which will revert back to online access from Thursday 15 August or via the call centre 0208 333 3217 lines open 8am-4pm Mon - Fri.