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Online Services

Patient services

It’s easy to book appointments and order repeat prescriptions online, at home or on your smartphone/tablet device. Please complete the Online Registration Form , and bring to the surgery with some photo ID (such as a passport or driving licence) and one of our staff can register you for the service.

Once we’ve registered you at the practice, you will receive an email you need to complete registration online. A video tutorial is available here.

Alternatively you can register for a basic account here. A basic account will allow you to book appointments but you still need to bring photo ID to the surgery to upgrade to a full account to order repeat medications.

If you are already registered, you can simply log-in to the online services website using your unique username and password – created when you registered.

The benefits

GP online services are available 24 hours a day, seven days a week, every day of the year, so it can often be easier and more convenient than a phone call or making a special journey to our practice. 

You can also request access to online services on behalf of somebody you care for.

Why you should register for online services?

  • Save yourself a phone call – logging online to book an appointment takes just a minute
  • It’s easier to order your repeat prescriptions – you don't need to journey to the practice or wait around on the phone, you can see which repeat prescriptions need to be ordered and only order the ones that you need
  • It’s more convenient for you – online services are available 24/7, every day of the year so you don't need to wait until the GP practice is open
  • You can also update your demographic details – including telephone numbers and email addresses to make sure that you receive reminders and information from your practice

Find out more

More information about registering for online services can be found in this leaflet, on the NHS Choices website or from patient-services.co.uk 'help' section;


What is Patient Services?
Frequently Asked Questions

Video Tutorials

DCR statement of intent.pdf

Have Your Say

online sercvices

 

Welcome to the Bexley Medical Group Website

Bexley Medical Group comprises doctors' surgeries in Bexleyheath, Erith and Bexley. The practice provides a fully comprehensive health care service including not only physical, mental and social care but also a commitment to health care education. Our surgeries are well equipped with well-trained staff to enable patients to make well-informed decisions about their own health. We value our staff and are committed to providing patients with an efficient, caring and courteous service.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

VISION STATEMENT

Bexley Medical Group is committed to offering best practice: timely, considerate and responsive to the needs of our patients. We will safeguard vulnerable patients and and ensure their needs are our top priority.

STRATEGY

We endeavour to: -

  • Provide an environment which is clean, safe, and conducive to high quality patient care; 
  • Provide urgent appointments that enable patients, as a minimum, to talk to a clinician on the day.
  • Offer patients, with long term conditions a management plan, to ensure that their reviews and medication are managed effectively;
  • Ensure that all staff take part in Continuous Professional Development, ensuring we practice in accordance with national guidelines
  • Ensure your prescription when already on "repeat" is ready for collection with 48 hours or where there is an issue contact you to advise of any delay;
  • Respond quickly and pro-actively to any concerns you may have about the service you receive from us.
  • To ensure we safeguard your medical records and we will not share any of your information held at the practice without your consent. We comply with the Data Protection Act.
  • To continue to treat each patient as an individual and be sensitive to their needs without any prejudice.
  • To work closely with our Patient participation Group to ensure we are responsive to our population needs. Our PPG has established the Home Alone Project, a befriending volunteer group.

 

The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.

The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.

They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.

Our GP Practice has recently undergone a CQC inspection and the results are now freely available on the CQC Website.  You can access the report below

(Site updated 11/06/2018)

Contact Details

The Bexley Medical Group

Contact Telephone

020 8303 1127
111

Bexley Medical Group

Contact Telephone

020 8300 2826
111

Bexley Medical Group

Contact Telephone

01322 334237
111
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